NHTSA Complaint #11065018 — 2017 FORD F-350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11065018
Vehicle	2017 FORD F-350
Component	ELECTRICAL SYSTEM
Date of Incident	January 26, 2018
Date Filed	January 26, 2018
Mileage	10,422 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND WAS UNABLE TO RELEASE WHEN THE VEHICLE WAS TURNED OFF. FORD MOTOR COMPANY DEALER WAS CONTACTED (1 AMERICAN RD, DEARBORN, MI 48126 (313) 322-3000) AND THE CONTACT WAS ADVISED TO BRING THE VEHICLE TO THE LOCAL FORD DEALER FOR DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS ADVISED THE VEHICLE HAD IGNITION FAILURE DUE TO AN UNKNOWN CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. FAILURE MILEAGE WAS 10,422.

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