NHTSA Complaint #11065006 — 2014 FORD FOCUS ELECTRIC STEERING

Complaint Details

ODI Number	11065006
Vehicle	2014 FORD FOCUS ELECTRIC
Component	STEERING
Date of Incident	January 24, 2018
Date Filed	January 26, 2018
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY STEERING LOCKED UP WHEN I PULLED AWAY FROM MY HOUSE, BUT I ORIGINALLY THOUGHT IT WAS JUST THE UNUSUALLY COLD MORNING. WHILE THE CAR WAS STILL DRIVEABLE, IT WAS EXTREMELY DIFFICULT, ESPECIALLY DURING TURNS. WHEN I TOOK MY CAR IN, I WAS TOLD THE ENTIRE RACK AND PINION STEERING HAD TO BE REPLACED, WHICH COSTS AROUND $2,000. THIS PROBLEM, CAUSED BY A SENSOR THAT CANNOT BE REPLACED ON ITS OWN BUT INSTEAD MUST HAVE THE ENTIRE STEERING REPLACED, HAS BEEN NOTED BY FORD AS A REOCCURRING PROBLEM TO THE POINT THAT MEMOS WERE SENT TO DEALERS TELLING THEM TO EXPECT CARS AT AROUND 50,000 MILES TO COME IN WITH THIS PROBLEM. MY CAR IS AT 52,000 MILES.

Related Complaints for the 2014 FORD FOCUS ELECTRIC

Other STEERING Complaints

#11104983 — July 1, 2018 — WHEN I FIRST BOUGHT THE CAR I HAD ISSUES WITH THE STEERING WHEEL THEY TOOK CARE OF THE PROBLEMS SO RECENTLY MY STEERI...

#11032621 — October 10, 2017 — VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS...

#10894268 — August 9, 2016 — I DID THE UPDATE TO THE TCM BUT DID NOT FIX NOTHING MY TRANS STILL MESSES UP AND AROUND SAME TIME IT STARTED STEERING...

#10705700 — April 14, 2015 — THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTAN...

#10661955 — December 3, 2014 — DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. ...

Recent Complaints for the 2014 FORD FOCUS ELECTRIC

#11447859 — UNKNOWN OR OTHER — January 18, 2022 — The contact owns a 2014 Ford Focus Electric. The contact stated that while driving at various speeds, an alarm alerte...

#11232695 — POWER TRAIN — July 17, 2019 — TRANSMISSION WOULD NOT GO AFTER SITTING AT RED LIGHT A LIGHT CAME ON SAYING TRANSMISSION DEFAULT

#11205469 — VISIBILITY/WIPER — May 3, 2019 — WINDSHIELD WIPERS WILL STOP IN THE MIDDLE OF THE WINDSHIELD WHEN TURNED ON. THIS CONDITION OCCURS REGARDLESS OF SPEED...

#11197194 — ELECTRICAL SYSTEM — April 18, 2019 — I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING...

#11197194 — VEHICLE SPEED CONTROL — April 18, 2019 — I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING...