NHTSA Complaint #10705700 — 2014 FORD FOCUS ELECTRIC

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS POORLY WITH THE REGENERATIVE BREAKING. IF YOU NEED TO BREAK HARD, THE STEERING WILL SWERVE DANGEROUSLY AND INHIBIT DRIVER CONTROL. I'VE APPROACHED FORD ABOUT THIS AND TAKEN TO THE DEALER SEVERAL TIMES AND THEY SAY THAT'S JUST THE WAY THE CAR IS. I'VE TALKED TO OTHER OWNERS OF THIS TYPE OF CAR AND NOT ALL BUT A GOOD PORTION HAVE HAD SIMILAR PROBLEMS. ONE MAN EVEN SAID HE'S AFRAID TO DRIVE THE CAR 1. FOR SAFETY, BUT 2. BECAUSE IT LOOKS LIKE YOU'RE DRIVING DRUNK BECAUSE YOU HAVE TO CONSTANTLY ADJUST THE STEERING JUST TO KEEP THE CAR IN LINE - LOOKS LIKE YOU'RE SWERVING. LASTLY, THE MILEAGE THEY SAY YOU CAN GET FROM A CHARGE ISN'T ACCURATE AND THEIR APP DOESN'T WORK IN ALL LOCATIONS. NEITHER OF WHICH THEY DISCLOSED BEFORE I LEASED THIS CAR. PLEASE CHECK INTO THIS AS FORD DOESN'T CARE. I'M HAPPY TO ASSIST YOUR INVESTIGATION IN ANY WAY. THANKS! *TR