NHTSA Complaint #11064714 — 2016 FORD EXPLORER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11064714
Vehicle 2016 FORD EXPLORER
Component WHEELS
Date of Incident
Date Filed
Mileage 13,807 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

HANKOOK VENTUS S1 NOBLE 2 TIRES SIZE 255/50R20 105H. THEY CAME ON MY VEHICLE WHEN I BOUGHT IT BACK IN JUNE 2016. I ONLY HAVE 13,900 MILES ON MY TIRES AND THE TREADS SPLITTING, CRACKING AND PEELING HORRIBLY THEY ARE SUPPOSED TO BE WARRANTIED FOR 50,000 MILES. I WENT TO MY FORD DEALERSHIP ABOUT THE TIRES AND THEY CONTACTED HANKOOK AND THEY ARE PRO-RATING MY TIRES AS 50% TREAD WORN AND GOING TO MAKE ME PAY FOR 2 NEW TIRES BUT SAID THEY ARE DISCOUNTING THEM BUT WITH ME PRICING THE TIRES THEY AREN'T. TIRES AREN'T SUPPOSED TO BE DOING THIS LESS THAN 14,000 MILES. I SAW OTHER COMPLAINTS FROM OTHER PEOPLE ON HOW HORRIBLE THE TIRES ARE AND THE SAME HAPPENING WITH THEM. I WOULD OF NEVER KNOWN THIS IF IT WASN'T TO CHECK MY TIRES AND THE PERSON AT THE TIRE PLACE TOLD ME HOW BAD THE TIRES ARE.

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