NHTSA Complaint #11064714 — 2016 FORD EXPLORER
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11064714 |
| Vehicle | 2016 FORD EXPLORER |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,807 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
HANKOOK VENTUS S1 NOBLE 2 TIRES SIZE 255/50R20 105H. THEY CAME ON MY VEHICLE WHEN I BOUGHT IT BACK IN JUNE 2016. I ONLY HAVE 13,900 MILES ON MY TIRES AND THE TREADS SPLITTING, CRACKING AND PEELING HORRIBLY THEY ARE SUPPOSED TO BE WARRANTIED FOR 50,000 MILES. I WENT TO MY FORD DEALERSHIP ABOUT THE TIRES AND THEY CONTACTED HANKOOK AND THEY ARE PRO-RATING MY TIRES AS 50% TREAD WORN AND GOING TO MAKE ME PAY FOR 2 NEW TIRES BUT SAID THEY ARE DISCOUNTING THEM BUT WITH ME PRICING THE TIRES THEY AREN'T. TIRES AREN'T SUPPOSED TO BE DOING THIS LESS THAN 14,000 MILES. I SAW OTHER COMPLAINTS FROM OTHER PEOPLE ON HOW HORRIBLE THE TIRES ARE AND THE SAME HAPPENING WITH THEM. I WOULD OF NEVER KNOWN THIS IF IT WASN'T TO CHECK MY TIRES AND THE PERSON AT THE TIRE PLACE TOLD ME HOW BAD THE TIRES ARE.
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