NHTSA Complaint #11064338 — 2012 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11064338
Vehicle	2012 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	January 22, 2018
Date Filed	January 23, 2018
Mileage	89,335 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

CUSTOMER COMPLAINED OF THE VEHICLE STALLING. TESTING FOUND AN ELECTRICAL ISSUE WITH THE FUEL SUPPLY AND DELIVERY SYSTEM. REMOVAL AND INSPECTION OF THE FUEL PUMP FOUND THE INTERNAL POWER WIRE TO THE PUMP RUBBED THROUGH ON THE PRESSURE REGULATOR GROUND SPADE CAUSING A SHORT CIRCUIT INSIDE THE FUEL TANK - THIS SHORT CIRCUIT BLOWS FUSE 44 IN THE UNDERHOOD FUSE BOX, CAUSES THE VEHICLE TO STALL WITHOUT WARNING, MELTED THE SAFETY GROUND WIRE BETWEEN THE FUEL PUMP AND PRESSURE REGULATOR, AND HAS A HIGH CHANCE OF CAUSING A FIRE INSIDE THE GAS TANK. THIS WAS ON THE FACTORY OE MOTORCRAFT FUEL PUMP ASSEMBLY.

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