NHTSA Complaint #11064295 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11064295
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	January 19, 2018
Date Filed	January 22, 2018
Mileage	154,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

OVER THE LAST MONTH OR SO, MY CAR HAS BEEN LOSING POWER WHILE DRIVING. IT STARTED HAPPENING RANDOMLY ON THE HIGHWAY AND I DECIDED TO TAKE INTO DEALERSHIP TO DISABLES THE ISSUE. AFTER A DIAGNOSTIC TEST, IT WAS DETERMINED TO BE THE PCM. AFTER REPLACING THE PCM, I NOW HAVE BEEN EXPERIENCING THIS LOSS OF POWER EVEN WHILE DRIVING ON SIDE STREETS AND OFF HIGHWAY. I HAVE SINCE BEEN BACK TO THIS SAME DEALERSHIP LOCATED IN NEW LONDON CT AND HAVE BEEN GIVEN ANOTHER POSSIBLE CAUSE FOR THIS ISSUE AND THAT IS THE MOTOR. I AM EXTREMELY FRUSTRATED AND UPSET BC NOT ONLY DID I SPEND 1500 TO FIX THE PROBLEM, THE PROBLEM IS NOT FIXED AND IS ACTUALLY WORSE. I HAVE READ SEVERAL FORUMS THAT INDICATE A SAFETY RECALL ON MY MOTOR HOWEVER IT SEEMS AS THOUGH MY CAR IS OUTSIDE OF THE PARAMETERS THAT COVER MY MOTOR. PLEASE GET BACK TO ME WITH ANY ADVICE OR SUGGESTIONS IN GOING ABOUT RESOLVING THIS SAFETY ISSUE.

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