NHTSA Complaint #11064175 — 2017 KIA OPTIMA PHEV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11064175
Vehicle 2017 KIA OPTIMA PHEV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHILE DRIVING MY KIA HYBRID A NOTICE CAME UP ON THE DASH BOARD TO IMMEDIATELY PULL OVER AND SHUT OFF MY ENGINE AND I WAS ON A MAJOR HIGHWAY GOING ABOUT 75 WHEN I LOST TOTAL POWER AND MY VEHICLE BEGAN TO LOOSE POWER. I WAS ABLE TO GET IT OFF THE ROAD AND IMMEDIATELY CALLED MY DEALER. I HAD KNOW ABOUT THIS BECAUSE A RELATIVE AND I BROUGHT THE CARS THE SAME DAY AND SHE EXPERIENCE THIS 3 TIMES.THE DEALER SAID IT WAS A SWITCH THAT GOT STUCK WHEN THE CAR GOES FROM ELECTRIC TO GAS. I SPOKE WITH KIA AND THEY SAID THERE IS NO FORMAL RECALL. BUT THIS HAS NOW HAPPEN TO ME AND A RELATIVE I KNOW OF. THE PERSON I SPOKE WITH TOOK IT VERY LIGHTLY BUT I SAID IT IS VERY DIFFICULT GETTING A CAR OFF THE ROAD THAT IS LOSING POWER. HAVE THERE BEEN ANY OTHER COMPLAINTS OF THIS TYPE AND IS THERE A INFORMAL RECALL. I AM BRINGING THE CAR TO THE DEALER TOMORROW AND THEY ARE REPLACING THE SWITCH. MY CAR ONLY HAS 2000 MILES.

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