NHTSA Complaint #11064175 — 2017 KIA OPTIMA PHEV
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11064175 |
| Vehicle | 2017 KIA OPTIMA PHEV |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
WHILE DRIVING MY KIA HYBRID A NOTICE CAME UP ON THE DASH BOARD TO IMMEDIATELY PULL OVER AND SHUT OFF MY ENGINE AND I WAS ON A MAJOR HIGHWAY GOING ABOUT 75 WHEN I LOST TOTAL POWER AND MY VEHICLE BEGAN TO LOOSE POWER. I WAS ABLE TO GET IT OFF THE ROAD AND IMMEDIATELY CALLED MY DEALER. I HAD KNOW ABOUT THIS BECAUSE A RELATIVE AND I BROUGHT THE CARS THE SAME DAY AND SHE EXPERIENCE THIS 3 TIMES.THE DEALER SAID IT WAS A SWITCH THAT GOT STUCK WHEN THE CAR GOES FROM ELECTRIC TO GAS. I SPOKE WITH KIA AND THEY SAID THERE IS NO FORMAL RECALL. BUT THIS HAS NOW HAPPEN TO ME AND A RELATIVE I KNOW OF. THE PERSON I SPOKE WITH TOOK IT VERY LIGHTLY BUT I SAID IT IS VERY DIFFICULT GETTING A CAR OFF THE ROAD THAT IS LOSING POWER. HAVE THERE BEEN ANY OTHER COMPLAINTS OF THIS TYPE AND IS THERE A INFORMAL RECALL. I AM BRINGING THE CAR TO THE DEALER TOMORROW AND THEY ARE REPLACING THE SWITCH. MY CAR ONLY HAS 2000 MILES.
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