NHTSA Complaint #11063384 — 2016 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11063384
Vehicle	2016 KIA OPTIMA
Component	ENGINE
Date of Incident	December 8, 2017
Date Filed	January 17, 2018
Mileage	22,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR STALLED FOR NO REASON WHILE SITTING IDLE AT AN INTERSECTION. IT WAS TOWED TO THE KIA DEALERSHIP IN SAN DIEGO. THE FIRST DAY, THE DEALERSHIP CLAIMED IT FOUND NOTHING WRONG AND THERE WERE NO ERROR CODES. THE NEXT DAY, IT CLAIMED TO FIND A HOLE IN THE OIL PAN. IT REFUSED TO START THE CAR AGAIN UNTIL WE PAID $500 TO FIX IT. THERE WAS NO OIL IN ITS PARKING SPACE OR THE PLACE WHERE THAT IT STALLED. WE TOOK IT TO ANOTHER MECHANIC WHO FOUND THE HOLE. HE SAID THERE WAS MORE THAN SUFFICIENT OIL TO TURN IT OVER, AND IF THE HOLE HAS BEEN THERE LONG, ALL OF THE OIL WOULD HAVE LEAKED OUT. WE SUSPECT THE DEALER DID THIS INTENTIONALLY TO CREATE AN EXCUSE TO AVOID PAYING FOR A NEW ENGINE IF IT TURNED OUT TO HAVE METAL SHAVINGS AND CATASTROPHIC FAILURE LIKE SO MANY OTHER OPTIMAS.

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