NHTSA Complaint #11063336 — 2009 FORD FUSION

COULDNT GET OUT OF DRIVERS DOOR. INSIDE LOCK AND DOOR LATCH DIDNT WORK. LATCH MADE OF CHEAP PLASTIC. HAD TO CLIMB OVER CONSOLE [HARD TO DO, AS IM OVER 65 Y.O.] AND TRY PASSENGER FRONT DOOR. THANK GOD, I GOT OUT. TRIED DRIVERS DOOR FROM OUTSIDE AND IT DID OPEN!! JUST WONT WORK IF YOU'RE IN THE CAR??? CAR WAS PARKED IN A LOT OF MY DRS. OFFICE. I LEARNED THAT MANY, MANY COMPLAINTS WERE REPORTED TO FORD FROM THE 2007 MODEL UP TO 2012 AS FAR AS I KNOW. FORD NEVER CORRECTED THIS PROBLEM!!! IT IS NOT CHEAP TO GET THIS FIXED. I CALLED SUNSHINE FORD IN NEWBURGH, NY AND THEY ACTED LIKE THEY KNEW NOTHING ABOUT THIS MALFUNCTION BUT WOULD ''CHECK OUT'' MY CAR, AND A DIAGNOSTIC EVALUATION IS $120.00 I SAID THAT FORD SHOULD BE RESPONSIBLE FOR THIS AS THEY KNEW ABOUT THE CHEAP PLASTIC HOUSING THE DOOR LATCH IS MADE OF INSTEAD OF A HEAVY METAL IE STEEL OR IRON. NO RESPONSE AND FORD MOTOR CO. FLUFFED ME OFF AS WELL AND ALSO TOLD ME CAR TOO OLD AND NOT COVERED UNDER AN EXTENDED WARRANTY I PURCHASED ON 08/20/2015!! I TOLD THEM, FORD REALLY CHANGED ALOT AS I WORKED IN THE AUTO INDUSTRY FOR 42 YRS. AND THIS NEVER WENT ON WITH ANY CAR MANUF. COMPANIES. I ALSO TOLD THEM, HOW COULD YOU NOT ADDRESS THIS MATTER??? THIS IS A PRETTY BAD SAFETY HAZARD???!!! WHAT IF I WAS IN AN ACCIDENT AND I HAD TO GET OUT OF THE DRIVER DOOR ONLY?? AND/OR THE CAR WAS ON FIRE????? AGAIN.....NO RESPONSE.. PLEASE HELP ANY WAY YOU SEE FIT AND LEGAL...I SO WOULD APPRECIATE AND MANY OTHERS HAVING AND HAD THE SAME DOOR PROBLEM WOULD TOO. TYVM