NHTSA Complaint #11062908 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11062908
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

1/14/18 UPON ENTERING A 4 LANE MAJOR ROAD FROM A STORE PARKING LOT, MY 2015 SONATA WOULD NOT ACCELERATE. I LET OFF AND PUSHED THE ACCELERATOR PEDAL, NO RESPONSE THOUGH THE RPM'S WERE REVVING. THE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, SHUT THE CAR OFF, AND RESTARTED THE CAR. THE CAR SEEMED TO ACCELERATE OK AFTER SOME INITIAL HESITATION. HOWEVER, THE ENGINE LIGHT IS STILL ON AND THE CAR IS ACCELERATING UP TO 11 MPH, IN DRIVE AND REVERSE, ON ITS OWN WHEN THE BRAKE IS RELEASED (NO USE OF ACCELERATOR PEDAL). IN ADDITION, WHEN IN DRIVE, THE CAR LURCHES FORWARD REACHING A SPEED OF ABOUT 5 MPH AS SOON AS THE BREAK IS RELEASED. I SEE RECALLS FOR THESE ENGINE ISSUES ON 2011-2012 MODELS. APPEARS ISSUE NOT RESOLVED WITH ENGINE RECALLS SHOWING FOR MODE YEARS 2013-2014, IT SEEMS THE ENGINE ISSUES ARE STILL NOT RESOLVED FOR 2015. MY CAR HAS LESS THAN 45,000 MILES AND HAS BEEN SERVICED AT THE HYUNDAI DEALERSHIP I PURCHASED THE CAR NEW EVERY 3000 MILES UNTIL MY OIL CHANGE TIME BEFORE LAST. THE NEXT SERVICE STICKER WAS FOR A 5000 MILE INTERVAL AND WHEN I QUESTIONED THIS, I WAS TOLD THE DEALERSHIP WAS USING A HIGHER PERFORMANCE OIL THAT DIDN'T REQUIRE CHANGING PRIOR TO 5000 MILES. I HAD THE NEXT OIL CHANGE DONE AT ABOUT 4000 MILES. I AM CONCERNED I WILL BE TOLD THERE IS NOTHING WRONG WITH MY CAR, MY ENGINE IS GOING TO SEIZE, AND I WILL BE STUCK WITH THIS REPAIR EXPENSE.

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