NHTSA Complaint #11062785 — 2015 FORD FOCUS SEAT BELTS

Complaint Details

ODI Number	11062785
Vehicle	2015 FORD FOCUS
Component	SEAT BELTS
Date of Incident	June 1, 2017
Date Filed	January 15, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

I HAVE CONTACTED YOU ON THIS MATTER BEFORE AND I HAVE JUST TALKED TO FORD REGARDING THE SEATBELT ISSUE AND WAS TOLD THAT THEY CANT MAKE AN INDEPENDENT DEALER STAND BY A WARRANTY I BELIEVE SEATBELTS ARE A SAFETY ISSUE MY SEATBELT DOESN'T RETRACT IT HAS LOCKED ON ME AFTER I HAVE GOTTEN IT BACK AND I COULDN'T PUT IT ON FOR ALMOST A BLOCK WHEN IT FINALLY RELEASED SO I COULD PUT IT ON , IT ALSO DOESN'T LOCK WHEN I JERK IT FORWARD WHILE DRIVING. MY WORRY IS IF WE WERE TO GET IN AN ACCIDENT AND MY SEATBELT DOESN'T LOCK I WOULD STILL HIT THE WINDSHIELD TO ME THAT IS A SAFETY CONCERN AND FORD SHOULD STAND BY THEIR LIFETIME SAFETY WARRANTY. I AM THE PASSENGER AND THE SEATBELT ON THE DRIVER SIDE IS JUST STARTING TO ACT UP ON OCCASION

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