NHTSA Complaint #11058591 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11058591
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	March 20, 2017
Date Filed	January 4, 2018
Mileage	161,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT MADE SEVERAL TIMES TO RESTART THE VEHICLE, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO MODERN HYUNDAI OF CONCORD (965 CONCORD PKWY S, CONCORD, NC 28027, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AT 855-671-3059 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND NOTHING COULD BE DONE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

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