NHTSA Complaint #11058402 — 2012 FORD EDGE

CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER A TRIP OF DRIVING COMING TO A FULL STOP SHIFTING TO PARK THE CAR WOULD NOT STAY ON "PARK". IT WOULD NOT CATCH THE GEAR UNLESS THE BUTTON ON THE SHIFT COLUMN WAS TOYED WITH A FEW TIMES PRESSING ON THE BUTTON SO CAR RECOGNIZES "PARK". IT WOULD SEARCH FOR "PARK" WHEN CAR WAS OFF WHICH WOULD CAUSE THE BATTERY TO EVENTUALLY DIE. WE FIRST PURCHASED A BATTERY THINKING IT'S TIME TO REPLACE BUT ONCE WE DID, IT KILLED OUR BATTERY AGAIN AND THEN IS WHEN I KNEW I HAD TO TAKE IT INTO FORD. $700+ TO FIX ISSUE CURRENTLY NOT RECALLED. THIS ALSO FORCED US TO BUY JUMP STARTING CABLES BEFORE IT WAS TAKEN IN. CAR LEFT US STRANDED A FEW TIMES BECAUSE OF THIS. DEAD BATTERY:( THIRD ELECTRIC ISSUE IS THAT THE BLUETOOTH SYSTEM DOESN'T ALWAYS CATCH A DEVICE. OFTEN THE SYNC SCREEN ON THE DISPLAY WILL PULL UP WITH A LOADING BAR. THIS HAPPENS RANDOMLY WHEN STARTING CAR AT TIMES WHILE IN PART.