NHTSA Complaint #11232915 — 2012 FORD EDGE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11232915
Vehicle	2012 FORD EDGE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 16, 2019
Date Filed	July 17, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, GOING AT FAST SPEEDS, IF THE CARS BEHIND ME WERE NOT PAYING ATTENTION I COULD HAVE BEEN HIT, OR WORSE KILLED. WHEN I TOOK IT TO THE SHOP I FOUND OUT THAT IT IS A KNOWN PROBLEM. IT'S TECHNICAL SERVICE BULLETIN 15-0178, ISSUED ON NOV 2015. WHAT I DON'T UNDERSTAND IS WHY THERE'S NOT A RECALL? IS SOMEONE GOING TO HAVE DO DIE FIRST? ATTACHED IS THE SERVICE RECALL. I'VE CONTACTED FORD, SPOKEN WITH EVERGREEN FORD IN ISSAQUAH (WHERE MY CAR CURRENTLY IS) AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL HERE IN WASHINGTON STATE. *TR

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