NHTSA Complaint #11058092 — 2017 FORD FUSION STEERING

Complaint Details

ODI Number	11058092
Vehicle	2017 FORD FUSION
Component	STEERING
Date of Incident	December 30, 2017
Date Filed	January 2, 2018
Mileage	29,023 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

THE STEERING WHEEL BECAME LOOSE AND HAD AN EXTREME AMOUNT OF PLAY IN IT. I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED AND REPAIRED. THEY TOOK CARE OF IT WITH NO PROBLEM. AFTER RETURNING HOME MY WIFE SUGGESTED I CHECK AND SEE IF THERE HAD BEEN A RECALL ABOUT THIS ISSUE AND I FOUND THE ARTICLE ABOUT THE 2014 TO 2016 INVESTIGATION. WE THOUGHT IT SHOULD BE MADE KNOWN THAT IT ALSO IS HAPPENING IN 2017 MODELS. THE SERVICE TECHNICIAN TOLD ME THIS WAS THE SECOND ONE HE HAS SEEN ALTHOUGH HE WAS NOT SPECIFIC IF THEY WERE BOTH 2017 MODELS.

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