NHTSA Complaint #11057349 — 2003 FORD WINDSTAR SUSPENSION

Complaint Details

ODI Number	11057349
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	December 22, 2017
Date Filed	December 29, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I JUST PURCHASED THE VAN FOR MY WIFE & WHEN I WAS HAVING A GARAGE INSTALL TIRES ON IT THE TECH NOTICED THAT WHILE THE REAR AXLE DID HAVE THE INEFFECTIVE AXLE CLAMPS ON IT FROM A DEALER THE AXLE WAS RUSTING ON THE DRIVER'S SIDE & ACTUALLY HAS RUSTED A HOLE IN IT. THE OTHER PROBLEM IS THE FRONT SUBFRAME/ENGINE CRADLE THAT IS RUSTING OUT WHERE IT BOLTS TO THE BODY. I CONTACTED A LOCAL DEALER & ALSO FORD IN DEARBORN, MI & THEY BOTH SAID THERE WAS NOTHING THEY COULD OR WOULD DO TO MAKE THE VAN SAFE FOR MY WIFE TO DRIVE. THERE ARE SOME BODY TYPE NOISES FROM THE FRONT END WHEN TURNING ALSO PROBABLY FROM THE SUBFRAME MOVEMENT.

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