NHTSA Complaint #11056298 — 2016 HYUNDAI TUCSON

THIS VEHICLE, AS OTHER 2016 AND 2017 HYUNDAI TUCSONS, HAS A PROBLEM WITH SMOOTH AND SAFE ACCELERATION FROM A DEAD STOP. THERE IS A SPUTTER, HESITATION THAT HAPPENS EACH TIME, SOMETIMES STRONGER THAN OTHERS. IF YOU WERE MAKING A LEFT TURN ACROSS TRAFFIC, THE SPUTTER IS ENOUGH TO PLACE YOU IN POTENTIAL DANGER. WE HAVE TAKEN THIS TO OUR LOCAL HYUNDAI DEALER IN THE 86001 ZIP CODE. WE WERE TOLD THAT OTHER CUSTOMERS WITH THE 2016-17 HYUNDAI TUCSON HAVE SIMILAR COMPLAINTS HOWEVER THE MANUFACTURER HAS NOT ISSUED ANY RECALLS NOR MADE ANY SUGGESTIONS ON HOW TO FIX THE PROBLEM. WE HAVE CONTACTED HYUNDAI CUSTOMER SERVICE AND HAVE BEEN TOLD BASICALLY THAT THEY ARE SORRY THAT WE DON'T LIKE THE VEHICLE BUT THEY CAN'T SATISFY EVERYONE. I HAVE THOSE EMAILS TO FORWARD TO YOU WHEN NEEDED.