NHTSA Complaint #11052964 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11052964
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 17, 2017
Date Filed	December 7, 2017
Mileage	97,097 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIFTING TO THE LEFT SIDE OF THE ROAD. THE CONTACT COULD NOT RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC'S AUTO SHOP. HERITAGE HYUNDAI TOWSON IN TOWSON, MARYLAND WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINE SEIZED BECAUSE THERE WAS NO OIL IN THE VEHICLE, WHICH WAS CONTESTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS INDEED OIL IN THE VEHICLE. THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,097.

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