NHTSA Complaint #11052417 — 2015 FORD F-150

WHEN OUTSIDE TEMPERATURE FALLS BELOW FREEZING TEMPERATURES THE DOOR LOCKS WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. THE BACK DOORS HAVE BEEN OPENED MANUALLY AFTER CLIMBING OVER THE CONSOLE INTO THE BACK SEAT AND USING INSIDE DOOR HANDLE BUT THEN HAVE NOT LATCHED FULLY WHEN CLOSING ALLOWING DOOR TO COME OPEN UPON DRIVING. I CLIMBED OVER THE CONSOLE TO OPEN THE BACK DOOR THIS MORNING AND IT WOULDN'T OPEN MANUALLY TRAPPING ME IN THE BACK SEAT AT BELOW FREEZING TEMPERATURE BECAUSE I COULD NOT CLIMB BACK OVER THE FRONT SEATS. THIS ISSUE WAS FIRST FILED WITH NHTSA 12/30/2016. DEALER SAID THE PROBLEM WAS FIXED IN MARCH 2017 BUT IS NOW HAPPENING AGAIN. I HAVE HAD TO TIE A ROPE FROM HANDLE TO HANDLE IN THE BACK SEAT TO KEEP THE DOORS CLOSED. CAN NOT SAFELY PUT CHILDREN IN THE BACK SEAT FOR FEAR OF THEM FALLING OUT. THIS TRUCK SHOULD BE RED FLAGGED UNTIL SAFE TO OPERATE. FORD MOTOR COMPANY HAS FAILED TO FIX THIS TSB 15-0052 AND TSB 16-0155 PROPERLY AND SAFELY. THE VEHICLE IS USUALLY PARKED IN DRIVEWAY WHEN THE DOOR LOCKS ARE FROZEN BUT HAS ONE TIME BEEN IN MOTION WITH THE BACK DOORS NOT LATCHED FULLY CAUSING THEM TO COME OPEN DRIVING AROUND CORNERS BEFORE I TIED THE DOORS TOGETHER. *JS