NHTSA Complaint #11051684 — 2007 LINCOLN TOWN CAR

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS THE CONTACT WAS WAITING TO HEAR FROM A SUPERVISOR. THE CONTACT STATED THAT HE PREVIOUSLY OWNED A 2005 LINCOLN TOWN CAR THAT HAD THE SAME FAILURE, BUT WAS ALSO NOT DIAGNOSED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DID NOT FIND ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.