NHTSA Complaint #11051329 — 2011 VOLKSWAGEN GTI

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11051329
Vehicle	2011 VOLKSWAGEN GTI
Component	UNKNOWN OR OTHER
Date of Incident	November 2, 2017
Date Filed	November 29, 2017
Mileage	48,956 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THIS IS MY THIRD VOLKSWAGEN GTI IN THREE YEARS, AND FOR THE SECOND TIME IN THE 6 YEARS I'VE OWNED THIS CAR, THE HEADLINER HAS DETACHED AND FALLEN DOWN ONTO PASSENGER. THREE TIMES IF YOU COUNT THE SUNROOF VISOR SHADE CLOTH. THIS HAPPENED ON BOTH PREVIOUSLY OWNED VW MODELS AS WELL. VOLKSWAGEN IS INCAPABLE OF MAKING A QUALITY CLOTH LINER FOR THE DOORS, ROOF, AND OTHER COMPONENTS COVERED BY THEIR FABRICS/UPHOLSTERY. VW CLAIMS THIS IS TYPICAL WEAR AND TEAR AND NOT A FAULT OF THEIR COMPONENTS, BUT THEN WHY DOES IT OCCUR EVERY THREE YEARS ON EVERY SINGLE MODEL THEY PRODUCE?

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