NHTSA Complaint #11051282 — 2012 NISSAN QUEST
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11051282 |
| Vehicle | 2012 NISSAN QUEST |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
VAN STARTED TO HAVE PROBLEMS WITH THE ACCELERATION, I STEPPED ON THE GAS AND IT DIDN'T RESPONDED UNTIL SEVERAL SECONDS LATER (5-10), IT STARTED SLOWLY AND THEN IT ACCELERATES SLOWLY. EVERY TIME THE VEHICLE STOPS, THE TRANSMISSION DOESN'T WORK. THE CHECK ENGINE LIGHT CAME ON, I TOOK THE CAR TO AN AUTOZONE STORE, AND THEY FOUND THE ERROR CODE P1778, WHICH IS CVT TRANSMISSION ERROR. I TOOK THE VAN THEN TO THE DEALERSHIP AND THEY TOLD ME THAT THEY FOUND THE SAME ERROR CODE, AND THEY TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACED AT APPROX $3800 DLS. THE VAN HAS 76,000 MILES. AND SO FAR, I'VE SEEN NUMEROUS SITES THAT HAVE CLAIMS AND LIST PROBLEMS WITH NISSAN TRANSMISSIONS, AND NISSAN IS NOT TAKING CARE OF CUSTOMERS. THIS IS A VERY SERIOUS PROBLEM THAT CAN CAUSE AN ACCIDENT IF YOU ARE TRYING TO CROSS A STREET AND THE CAR DOESN'T RESPOND. ALSO ITS VERY DISAPPOINTING THAT NISSAN DOESN'T HELP OR DOESN'T HAVE A RECALL TO REPLACE THE TRANSMISSION OR FIX THIS ISSUE.
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