NHTSA Complaint #11048602 — 2010 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. AFTER A COMPLETE STOP WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC, BUT COULD NOT BE DIAGNOSED DUE TO NO WARNING SENSORS. A DAY LATER, AN UNKNOWN INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP WHERE IT WAS CONFIRMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MECHANIC RECOMMENDED THE VEHICLE BE TAKEN TO A TRANSMISSION INDEPENDENT DEALER. THE CONTACT CALLED A LOCAL DEALER (DON BROWN CHEVROLET, 2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO, 63110) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT UNDER WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND THE TRANSMISSION WAS REBUILT. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-3433690388. THE DEALER COULD NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 65,505.