NHTSA Complaint #11717933 — 2010 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11717933
Vehicle 2010 CHEVROLET MALIBU
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

In 2014 there was a recall issue on 2004 to 2009 Chevrolet malibus 2.4 l motors with the electric power steering assist motor. They were to be replaced with labor and free cost. A recall is a safety issue that has no expiration date. In 2015 GM issued a special coverage adjustment for 2010 through 2012 Chevy malibus. This special adjustment is for those vehicles 2010 through 2012 to have the power steering assist motor replaced for up to 10 years or 150,000 miles from the original service date. The problem with that is I have a 2010 Chevrolet Malibu that has the exact same electric power steering assist motor that the 2004 through 2009 half but yet I only have a special coverage adjustment which is not even close to a recall where there is no expiration date on when the manufacturer would replace the electric power steering assist motor free of charge. The issue with the electric power steering assist motor was a malfunctioning of a bushing issues in the motor. I have the same electric power assist motor in my Malibu that all the recall Malibu's 2004 to 2009 have. So what made the difference after 2009 with this product the electric power steering assist motor? Today February 13th 2026 my electric power steering assist motor will only work when I reset the system. I almost had an accident because the power steering went out and I was driving. Took my Malibu to repair shop called Express pro in Indianapolis Indiana and they diagnosed it power steering assist motor failing. I do not fall under the special coverage adjustment although that's really for non-safety concerns a recall is first safety issues with no expiration date and my 2010 Malibu should be in the recall. I cannot afford $1,500 to get this motor replaced which I had no clue there was even a recall until today. The car will set until there is a recall issue which is the only fair thing to do when it was issued for 2004-2009 Malibu's since there was no change in the electric power steering assist motor.

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