NHTSA Complaint #11331025 — 2010 CHEVROLET MALIBU

WE HAVE REPLACED THE ELECTRIC POWER STEERING (EPS) TORQUE SENSOR TWICE, WITH DIFFERING BRANDS (AC DELCO, AND CAN'T REMEMBER THE OTHER). SINCE IT'S AN ISSUE WITH THE EPS, THE TRACTION CONTROL IS OUT/DISABLED AS WELL. THE CAR FEELS LIKE IT COULD BE POTENTIALLY DANGEROUS TO DRIVE, CONSIDERING IT'S A FULL SIZE SEDAN AND THE OPERATOR IS 115LBS WITH HER CHILDREN IN THE CAR. IT'S EXCEPTIONALLY DIFFICULT TO STEER AT SLOWER SPEEDS, AND ALMOST IMPOSSIBLE PARKED. THE DEALERSHIP SHE BOUGHT IT FROM, NOR THE LOCAL CHEVY DEALERSHIP WILL TAKE ANY RESPONSIBILITY, AND SHE CAN'T AFFORD TO SINK EVEN MORE MONEY INTO THE CAR. THIS IS RATHER OUTRAGEOUS CONSIDERING THE CAR IS NORMALLY MAINTAINED AND THE DEALERSHIP SHE BOUGHT IT FROM WAS AWARE OF THE ISSUE AS SHE HAD BROUGHT IT TO THEIR SERVICE CENTER (DUE TO PURCHASED WARRANTY AT THE TIME) WHERE WHATEVER-THEY-DID RESET THE LIGHT, BUT THE ISSUE RECURRED LATER ON. DATE GIVEN IS APPROXIMATELY THE MONTH ISSUES BEGAN TO GET SIGNIFICANTLY WORSE. THE ISSUE STARTED QUITE SOME TIME AGO. THIS HAS NOT RESULTED IN AN ACCIDENT STRICTLY DUE TO THE OPERATORS OVER-ABUNDANCE OF CAUTION. MILEAGE I REPORT IS APPROXIMATE, BUT CERTAINLY WAS LOWER THAN THE NUMBER GIVEN WHEN IT BEGAN. *TR