NHTSA Complaint #11048413 — 2013 FORD C-MAX

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11048413
Vehicle	2013 FORD C-MAX
Component	ELECTRICAL SYSTEM
Date of Incident	November 21, 2017
Date Filed	November 25, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CMAX MELTING PLUG THE 120 VOLT, 12 AMP CHARGE CORD THAT CAME WITH MY CAR IS OVERHEATING CREATING A FIRE HAZARD. THE END OF THE CORD THAT PLUGS INTO THE WALL HAS MELTED AND LEFT BURN MARKS ON THREE DIFFERENT ELECTRICAL OUTLETS IN MY GARAGE WHERE I PLUG THE CAR IN TO CHARGE. I PUT IN A DEDICATED 20 AMP LINE AND PLUG DUE TO THIS PROBLEM IN AUGUST. THE PLUG STILL BURNED AND MELTED. I HAVE PHOTOS OF THE OUTLET AND PLUG. I MADE FORD AWARE OF THE PROBLEM AND ADVISED VIA. FORD EV HELP LINE CASE # CAS-13607255. I AM TAKING THE CAR AND CHARGER INTO FORD ON MONDAY COMING 11/27/17. THIS PROBLEM WITH THE CORD HAS BEEN GOING ON SINCE 2013. I THOUGHT IT WAS MY PLUG. IT IS NOT.

Related Complaints for the 2013 FORD C-MAX

Other ELECTRICAL SYSTEM Complaints

#11648591 — March 16, 2025 — WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the ...

#11616983 — September 28, 2024 — My Stereo/Navigation console went out, just went black and stopped working. I bought it to my local garage and they s...

#11505555 — February 4, 2023 — Several times over the past 3 years, the 12 volt battery has been deeply drained while the car has been off/unused fo...

#11497421 — December 14, 2022 — The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield...

#11491352 — October 28, 2022 — What component or system failed or malfunctioned, and is it available for inspection upon request? I have a 2013 Ford...

Recent Complaints for the 2013 FORD C-MAX

#11696461 — UNKNOWN OR OTHER — October 29, 2025 — The backup camera always quits working while in the middle of reversing. It will work for a second, but then the disp...

#11690446 — ENGINE — September 29, 2025 — Engine light came on. Mechanic said 2 codes showed up. One for low coolant, another for engine misfiring. The misfiri...

#11686280 — UNKNOWN OR OTHER — September 10, 2025 — The rearview camera is usually upside down. Occasionally, a blank, black screen is displayed. Infrequently, it appe...

#11685718 — STEERING — September 8, 2025 — Steering stopped working but after restarted it began to work again. It was fine for a few days and then DTC came up...

#11662849 — STEERING — May 23, 2025 — While driving car, power steering will fail and deactivate leaving the steering extremely heavy and manual. Can happ...