NHTSA Complaint #11047150 — 2018 VOLKSWAGEN ATLAS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11047150
Vehicle	2018 VOLKSWAGEN ATLAS
Component	STRUCTURE:BODY
Date of Incident	September 19, 2017
Date Filed	November 18, 2017
Mileage	1,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE FIREWALL WAS BROKEN DURING A REPAIR TO THE AIR CONDITIONING SYSTEM BY THE DEALERSHIP IN SEPTEMBER 2017. WE WERE NEVER INFORMED ABOUT THE FIREWALL BEING BROKEN DURING THE REPAIR. WE WERE ONLY INFORMED WHEN WE TOOK IT TO ANOTHER DEALERSHIP FOR ANOTHER REPAIR IN NOVEMBER 2017. VOLKSWAGEN KNOWINGLY ALLOWED US TO DRIVE A VEHICLE WITH A BROKEN FIREWALL FOR 2 MONTHS.

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