NHTSA Complaint #11045499 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11045499
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 7, 2017
Date Filed	November 12, 2017
Mileage	98,500 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS ON THE HIGHWAY ABOUT 25 MILES INTO MY DRIVE HOME FROM WORK STARTED HEARING A FAINT NOISE KIND OF LIKE AN EXHAUST LEAK. WITHIN 2 MILES IT WAS GETTING LOUDER SO I STARTED THINKING MY EXHAUST WAS DISCONNECTED OR SOMETHING. I GET OUT OF THE CAR AND SEE JUST A LITTLE SMOKE FROM THE HOOD. WITHIN A MINUTE I NOTICED THERE WAS MORE SMOKE SO I LOOKED AT THE FRONT GRILL AND SAW SMALL FLAMES. CALLED 911 BUT TOOK THEM OVER 10 MINUTES TO GET THERE SO CAR WAS COMPLETELY DESTROYED. CAR HAD 98500 MILES AND SHOWED NO SIGNS ON ANY ISSUES. I HAD ALL THE RECALLS DONE AND HYUNDAI PASSED THE CAR FOR A RECALL THAT CAUSED ENGINE ISSUES AND FIRES. HYUNDAI HAS AN OPEN INVESTATION AND I AM WORKING WITH THEM. FROM WHAT I CAN TELL THEY HAVE A MAJOR ISSUE AND MOST OF THESE CARS HAVE THE ISSUE RIGHT AROUND THE 100K MARK. I FEEL THIS JUST MIGHT KEEP HAPPENING AND HYUNDAI REALLY SHOULD DO SOMETHING MORE TO FIX THIS ISSUE.

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