NHTSA Complaint #11044850 — 2009 DODGE RAM 1500

TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANCIRA CHRYSLER, JEEP IN SAN ANTONIO, TX, 888-992-3393) PER AN UNKNOWN MANUFACTURER RECALL TO REPLACE THE SEAT COVERS ON THE FRONT DRIVER AND PASSENGER HEATED SEATS. THE NHTSA CAMPAIGN NUMBER COULD NOT BE RETRIEVED. THE CONTACT STATED THAT THE DEALER USED AN INCOMPATIBLE MATERIAL TO REPLACE THE SEAT COVERS , WHICH CAUSED THEM TO SHOW SIGNS OF WEAR. THE CONTACT WAS CONCERNED THAT THE HEATED SEATS COULD BURN. THE CONTACT ALSO STATED THAT THE NEW SEAT COVERS DID NOT FIT PROPERLY AND WERE REPLACED SEVEN TIMES TO GET THE RIGHT SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.