NHTSA Complaint #11043896 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11043896
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 5, 2017
Date Filed	November 6, 2017
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP LIGHT, THE VEHICLE SUDDENLY BEGAN TO EMIT A GRINDING NOISE FROM THE FRONT END AND BEGAN TO SHAKE. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, BECAUSE IT BEGAN TO HESITATE, THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO HYUNDAI OF CHANTILLY VIRGINIA (14848 STONECROFT CENTER CT, CHANTILLY, VA 20151; 703-480-9000), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *LN

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