NHTSA Complaint #11039475 — 2004 DODGE DURANGO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11039475
Vehicle 2004 DODGE DURANGO
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TAKATA AIR BAG LIGHT'S APPEARED ON WHEN WE PURCHASE THE VEHICLE. WE SEARCHED THE MANUAL TO SEE IF THERE WAS A REASON WHY THE LIGHTS WOULD BE ON. MONTHS LATER WE RECEIVED IN THE MAIL A RECALL FOR THE INFLATOR AIR BAG ON DRIVER AND PASSENGER. I DROPPED VEHICLE OFF FOR SERVICE WERE I WAS REFERRED TO DODGE/JEEP/CHRYSLER AND WAS TOLD I WOULD RECEIVE VEHICLE BEFORE THE END OF DAY PICKED VEHICLE UP NEXT DAY. DROVE OF LOT THE LIGHT WAS OFF. FEW DAYS LATER THE LIGHT ON PASSENGER SIDE COMES ON AND OFF. I HAVE CONTACTED PLACE WERE I HAD AIRBAGS REPLACED AND HAVE NOT GOTTEN A CALL BACK TO TAKE IT BACK TO BE SERVICED. THE THE AIR BAG LIGHT COMES ON WHEN YOU HIT THE BRAKES AND DRIVING ALWAYS STAYS ON.

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