NHTSA Complaint #11288216 — 2004 DODGE DURANGO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11288216
Vehicle	2004 DODGE DURANGO
Component	AIR BAGS
Date of Incident	June 1, 2018
Date Filed	December 10, 2019
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A POST CARD IN THE MAIL FOR AN UNKNOWN RECALL. THE CONTACT TOOK THE VEHICLE TO GRAVA CHRYSLER DODGE JEEP RAM SRT (29 MYSTIC AVE, MEDFORD, MA 02155, (781) 391-8950) TO HAVE THE VEHICLE REPAIRED. PRIOR TO THE RECALL REPAIR BEING PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 146,000.

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