NHTSA Complaint #11036041 — 2012 HYUNDAI SONATA

BELOW IS A RECALL FROM HYUNDAI REGARDING THE ENGINE. WE TOOK THE VEHICLE TO GET IT INSPECTED AND THE DEALER STATED IT WAS FINE, HOWEVER, A YEAR LATER THE MOTOR HAD TO BE REPLACED, AND THE RECALL INFO BELOW IS EXACTLY WHAT THE PROBLEM WAS. THE VEHICLE STALLED WHILE DRIVING IS HOW WE NOTICED THE ISSUE. OUR CONCERN IS; HYUNDAI TOLD US IT WAS FINE WHEN WE TOOK IT IN TO GET INSPECTED AND NOW THAT THE ENGINE HAS BEEN REPLACED (BY US) HYUNDAI STATED THAT IT WAS AFTER THE 120,000 MILE LIMIT (126,000) THAT IS ON THE RECALL SO NO HELP IS PROVIDED. IF IT HAD BEEN INSPECTED PROPERLY THE FIRST TIME, WE MAY HAVE NOT HAD TO PAY TO HAVE IT REPLACED, ALSO, IF THERE IS A PROBLEM, WHY PUT A LIMIT ON IT (120,000), JUST REPLACE WHAT IS NOT WORKING PROPERLY OR REPAIR WHAT IS THE PROBLEM...OR MAKE SURE TECHS KNOW HOW TO INSPECT THE CONCERNS PROPERLY. IS THERE ANY HELP OR RESOURCE YOU CAN PROVIDE? YOUR VEHICLE IS AFFECTED BY THE SONATA ENGINE CONNECTING ROD BEARING INSPECTION RECALL CAMPAIGN. TO SCHEDULE A SERVICE APPOINTMENT, INPUT YOUR ZIP CODE BELOW AND A LIST OF THE CLOSEST DEALERS WILL APPEAR. DURING THE MANUFACTURING OF THE ENGINE, METAL DEBRIS MAY HAVE BEEN GENERATED DURING FACTORY MACHINING OPERATIONS. IF THE DEBRIS WAS NOT REMOVED FROM THE CRANKSHAFT'S OIL PASSAGES, IT COULD CONTAMINATE THE CONNECTING ROD OILING PASSAGES, RESTRICTING OIL FLOW TO THE CONNECTING ROD BEARINGS AND INCREASING THE POTENTIAL OF PREMATURE BEARING WEAR. A WORN CONNECTING ROD BEARING MAY RESULT IN ONE OR MORE OF THE FOLLOWING: A METALLIC, CYCLIC KNOCKING NOISE FROM THE ENGINE WHICH INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. ILLUMINATION OF THE CHECK ENGINE LIGHT IN THE INSTRUMENT CLUSTER. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL, AND THE VEHICLE COULD STALL.