NHTSA Complaint #11035284 — 2005 DODGE RAM 1500

I RECEIVED AN AIRBAG RECALL BY MAIL I TOOK MY TRUCK TO JACKSONVILLE CHRYSLER JEEP DODGE AT NURSERY FIELD DR JACKSONVILLE FLORIDA ON OCTOBER THE 18TH THE SAME DAY THEY MADE ME SIGN A PAPER WHICH WAS RELIEVED THE DEALERSHIP OF ANY RESPONSIBILITY FOR BRAKING MY DASHBOARD WHILE WORKING ON THE AIRBAG . AL PALMER WAS THE TECHNICIAN WHO RECEIVED MY TRUCK. I WAS TOLD ON ICTOBER THE 18 TH MY TRUCK WILL BE REPAIRED WITHIN 2 TO 3 HOURS BEING THAT I ACKNOWLEDGE THEM AHEAD OF TIME THAT THE TRUCK WAS MY WORK TRUCK ( REASON WHY I MADE AN APPOINTMENT FOR OCTOBER 18TH ) . ON OCTOBER 19 AT 1:19 PM THEY TEXTED ME APOLOGIZING BECAUSE THEY WERE UNABLE TO TOUCH MY TRUCK BY THEN SAYING THEY WERE WORKING ON OTHER VEHICLES THAT CAUSED A DELAY ON MINE. I LOST THAT WORK DAY 500.00. THE TRUCK WAS SUPPOSED TO BE FINISHED ON OCTOBER 18 WIITHIN 2 TO 3 HOURS , NEVERTHELESS BY THE NEXT DAY PAST 1:00 IN THE AFTERNOON THEY DIDN'T TOUCH MY WORK TRUCK