NHTSA Complaint #11717343 — 2005 DODGE RAM 1500

The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 14V796000 (Power Train). The vehicle was taken to the local dealer for the recall repair. During inspection, the dealer determined that there was additional damage to the differential, and the parts for the repair were on backorder. The dealer informed the contact that the differential oil was contaminated and there was no coverage for the additional repairs. The manufacturer was contacted and was able to expedite the parts, but no additional assistance was provided. The failure mileage was approximately 238,000.