NHTSA Complaint #11637198 — 2005 DODGE RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11637198
Vehicle 2005 DODGE RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

[XXX] was on my way home noticed rear differential making a noise slowed down to 20-30 mph to prepare to pull of the hwy rear differential locked up pinion nut came loose and driveshaft fell out had it towed home called had an appointment set up at Steve jones in Dickson Tennessee to have the recall fixed. 1 1/2 month later dealership calls and advise me to call customer care because they couldn’t get the parts to fix the vehicle I called customer care they told me I would have to supply the 2 parts to fix the vehicle because they were discontinued I confirmed with the dealership they confirmed said if I supplied the parts they would fix the vehicle I ordered the parts took to dealership then was told the manager over corporate said to not fix the vehicle now dealership says corporate is going to to do a buy out and crush the vehicle I explained to them that is not acceptable it has been almost 5 months with no resolution and vehicle still setting at the dealership is there anything that could be done to get these recalls fixed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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