NHTSA Complaint #11034651 — 2015 HYUNDAI SONATA

I WAS TOLD I NEED A NEED ENGINE BECAUSE OF SLUDGE INDICATING THAT I HADN'T HAD REGULAR OIL CHANGES. THE CAR IS TWO YEARS OLD AND I'VE HAD FIVE OIL CHANGES. THEY WON'T PAY FOR THE ENGINE BUT I'VE SEEN THAT THIS IS AN ON GOING PROBLEM FOR THESE CARS. NOT MY CAR IS SMOKING EVEN WORST. THEY DID THREE OF THE OIL CHANGES AND ANOTHER COMPANY THAT'S NOW OUT OF BUSINESS DID THE OTHERS AND I CAN'T PROVE IT BECAUSE IT WAS INDEPENDENTLY OWNED...THERE IS NO WAY TO CHECK THE RECORDS.THEY COMPLETED AN OIL CONSUMPTION TEST BECAUSE WE WERE LOSING OIL. THE CAR DIDN'T START SMOKING UNTIL JUNE 2017. WE HAD BEEN COMPLAINING SINCE WE HAD THE CAR BECAUSE IT ALWAYS SEEMED AT THIS IT DIDN'T HAVE ANY GET UP AND GO. THEY SAID THAT WAS BECAUSE THERE ARE THREE DIFFERENT CAR MODES; ECONOMY (WHICH WE ALWAYS DRIVE IN), NORMAL AND SPORT. WE NEVER BELIEVED THAT. A POLICE STOPPED MY HUSBAND YESTERDAY AND SAID WE CAN'T DRIVE THE CAR WITH ALL THAT SMOKE POURING OUT THE BACK. WHAT AM I TO DO? THE CAR IS ONLY TWO YEARS OLD! IT HAD A LITTLE OVER 4K MILES WHEN WE FIRST PURCHASED IT. THEY SAID AN OIL CHANGE WAS COMPLETED PRIOR TO US PURCHASING THE CAR. WE NEVER HAD ANY WARNING LIGHT THAT OUR OIL WAS LOW.