NHTSA Complaint #11034447 — 2017 DODGE DURANGO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11034447
Vehicle 2017 DODGE DURANGO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

BURNING SMELL COMING THROUGH THE VENTS DURING ENGINE OPERATION ABOVE 4000 RPM. IT IS CONSISTENTLY HAPPENING SINCE BRAND NEW AND NOW AT 10,000 MILES. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES FOR VARIOUS OTHER REASONS AND THIS WAS REPORTED EVERY TIME. DEALER ADVISED US TO LEAVE CLIMATE CONTROL ON RECIRCULATION. THERE IS ALSO A DIFFERENT STRONGER EXHAUST SMELL THAT COMES INTO THE VEHICLE WHEN IDLING FOR S LONG PERIOD OF TIME. THIS HAPPENS INCONSISTENCY BUT IS SO STRONG THAT IT MAKES THE OCCUPANTS SICK. WE HAVE BEEN UNABLE TO DUPLICATE THIS SMELL FOR THE DEALERSHIP SERVICE TECHNICIAN. DODGE CUSTOMER SERVICE HAS BEEN CONTACTED REGARDING THESE ISSUES.

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