NHTSA Complaint #11033821 — 2009 MAZDA MAZDA6

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL HAD TO BE TURNED ALL THE WAY TO THE LEFT IN ORDER TO MAINTAIN A STRAIGHT LINE. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING LOT AND HEARD A SCREECHING SOUND WHEN THE BRAKES WERE APPLIED. THE STEERING WHEEL WENT ALL THE WAY TO THE RIGHT. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS ROTTED OUT AND THE FRONT PASSENGER SIDE SWAY BAR LINK NEEDED TO BE REPLACED. THE DEALER, MAZDA OF BEDFORD IN BEDFORD, OHIO, WAS CONTACTED BY PHONE AND ADVISED THE CONTACT TO BRING IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-836240644. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.