NHTSA Complaint #11033267 — 2017 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11033267
Vehicle	2017 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2017
Date Filed	October 13, 2017
Mileage	400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.

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