NHTSA Complaint #11032100 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11032100
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 3, 2017
Date Filed	October 6, 2017
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

PROBLEMS STARTED WITH RATTLING NOISE FROM ENGINE, AND ENGINE LOOSING POWER/SURGING. THIS WAS 2 YEARS AGO WITH 20,000 MILES ON CAR, AND TOOK TO DEALER WHO APPLIED ECM UPDATE. WHICH IF ANYTHING MADE IT WORSE, AND CAR STARTED SURGING FORWARD IN SITUATIONS LIKE APPLYING BRAKES WHEN APPROACHING RED LIGHT. THIS HAS CAUSED ME TO NEARLY REAR END SEVERAL CARS, AND PUSHED ME OUT IN TRAFFIC WHEN ENGINE SURGES UNEXPECTEDLY. I HAVE MADE SEVERAL TRIPS TO THE DEALERSHIP, LIKE MANY OTHERS ALWAYS GET THE SAME ANSWER 'WE WERE UNABLE TO REPRODUCE ISSUE', AND EVEN WENT TO ANOTHER DEALERSHIP TO RECEIVE SAME ANSWER. CAR STILL HAS SAME PROBLEM, IT HAPPENS FREQUENTLY, AND ALSO HAPPENS WHEN I HAVE HAD FRIENDS WITH ME OR DRIVE THE CAR. SO I'M NOT CRAZY, NOT DOING ANYTHING WRONG, AND BELIEVE HYAUNDAI IS TRYING TO WAIT FOR POWER TRAIN WARRANTY TO EXPIRE. SINCE I TRAVEL FOR WORK AND NOW HAVE 94,000 MILES ON THE 2015 SONATA SPORT.

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