NHTSA Complaint #11031670 — 2015 HONDA CROSSTOUR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11031670
Vehicle 2015 HONDA CROSSTOUR
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 61,139 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL WHINING SOUND UNDER THE HOOD WHILE ATTEMPTING TO START THE VEHICLE. ASSUMING THAT THE BATTERY WAS PROBABLY DEFECTIVE, THE CONTACT PURCHASED A NEW BATTERY AND REPLACED THE OLD BATTERY; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE VEHICLE STALLING A SECOND TIME, THE STARTER ENGINE WARNING INDICATOR ILLUMINATED. FLOWERS HONDA (1610 E JACKSON ST, THOMASVILLE, GA 31792, (229) 225-1144) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,139.

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