NHTSA Complaint #11031517 — 2012 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11031517 |
| Vehicle | 2012 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FM |
Consumer Description
DRIVERS SIDE DOOR AJAR SENSOR IS DEFECTIVE. AT ABOUT 60K MILES, THE DRIVER DOOR AJAR LIGHT STAYS ON. SLAMMING THE DOOR REPEATEDLY OVER A DOZEN TIMES WILL SOMETIMES TURN THE LIGHTS OFF. AFTER GOOGLING THE ISSUE I SEE THAT IT'S A PROBLEM FOR HUNDREDS OF FORD EDGE OWNERS BETWEEN THE YEARS 2011-2013. THIS SHOULD BE CONSIDERED A SERIOUS RECALL ISSUE. THIS IS MY WIFE'S CAR AND SHE DRIVES OUR DAUGHTER TO SCHOOL AND PRACTICE. WHEN THE DOOR AJAR LIGHT WON'T GO OUT YOU CANNOT LOCK THE DOORS. AT NIGHT THE INTERIOR LIGHTS WON'T TURN OFF, SO IT'S HARD TO SEE OUTSIDE THE VEHICLE AND IS AN ACCIDENT WAITING TO HAPPEN. IF SHE'S IN AN ACCIDENT AND THE DOORS FLY OPEN, DAMAGE WILL BE MUCH WORSE. IF SHE'S AT AN INTERSECTION AND A CRIMINAL OPENS HER DOOR BECAUSE SHE CAN'T LOCK THE CAR IT'S ON FORD. THERE'S A LACK OF OVERALL SECURITY AND SAFETY WITH THIS DOOR AJAR ISSUE. THIS SHOULD BE A RECALL. I AM LUCKY ENOUGH TO BE ABLE TO AFFORD THE $439.95 WE WERE CHARGED TO REPAIR IT, BUT THOSE WHO AREN'T PUT THE REST OF US ON THE ROAD AT RISK.
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