NHTSA Complaint #11030647 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11030647
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	September 25, 2017
Date Filed	September 30, 2017
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PURCHASED 2015 SONATA FOR SON. SONATA STARTED STALLING OUT AT LOW RPM, IDLING VERY ROUGH. WHEN IT UNEXPECTEDLY STALLS OUT, VERY DANGEROUS TO BRAKE, STEER. TOOK IT TO 2 HYUNDAI DEALERS, BOTH SAID CAR NEEDS ENGINE REPLACED, NEITHER COULD TELL ME EXACTLY WHY. SAID ENGINE IS ALL GUNKY. FIRST DEALER SAID IT WAS DUE TO METAL SHAVINGS IN OIL. SECOND DEALER TRIED TO BLAME US FOR POOR MAINTENANCE, EVEN THOUGH WE HAVE SERVICE RECORDS. CAR HAS 80,000 MILES. PAID $19,382 16 MONTHS AGO, $5800 REMAINS ON LOAN AND CAR IS WORTHLESS. $8000 TO REPLACE ENGINE. I AM 2ND OWNER. PURCHASE FROM ENTERPRISE CAR SALES, WITH 60,000 MILE WARRANTY. ALSO PURCHASED EXTENDED WARRANTY, BUT AT 80,000 MILES, WE ARE OVER. I HAVE OWNED 4 CAMRYS AND 2 ACCORDS IN MY LIFE. ALL HAVE RUN AND BEEN SOLD AT AROUND 200,000 MILES. BIG MISTAKE TO TRUST HYUNDAI. MANY RECALLS ON SONATA ENGINES 2011-14, BUT NO ENGINE RECALL ON 2015...YET.

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