NHTSA Complaint #11030364 — 2012 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11030364
Vehicle	2012 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	September 27, 2017
Date Filed	September 28, 2017
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. WHILE DRIVING 50 MPH, THE INSTRUMENT CLUSTER FAILED AND WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHNSON BROTHERS FORD LINCOLN, 7455 SOUTH GENERAL BRUCE DR, TEMPLE, TX 75505) WHERE IT WAS DIAGNOSED THAT THE MOLAR LEAD FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 13199951. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 95,000.

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