NHTSA Complaint #11025486 — 2013 CHEVROLET EQUINOX

I WAS DRIVING HOME IN THE RAIN AND THE PASSENGER SIDE WINDSHIELD WIPER STOPPED WORKING SUDDENLY. I WAS TOLD BY A MECHANIC FRIEND THAT IT WAS THE MOTOR THAT WENT OUT AND NEEDS TO BE REPLACED.WIPER MOTORS ARE SUPPOSED TO LAST THE LIFE OF THE CAR. THIS IS ONLY A FOUR YEAR OLD CAR & IT HAS BEEN EXTREMELY WELL MAINTAINED. I'VE OWNED SEVERAL CARS IN MY LIFETIME THAT WERE DECADES OLD OR MORE AND NONE OF THEM EVER EXPERIENCED THIS ISSUE. THERE IS IN FACT A RECALL ON CERTAIN 2013 EQUINOXES AND GMCS FOR THIS EXACT PROBLEM, YET MY SPECIFIC VEHICLE ISN'T INCLUDED FOR SOME REASON. I'M EXTREMELY UPSET, CHEVROLET CLEARLY MANUFACTURED FAULTY WIPERS, FOR THIS IS NOT NORMAL WEAR AND TEAR FOR A 2013 VEHICLE, YET THEY REFUSE TO TAKE RESPONSIBILITY. I LIVE IN SEATTLE WHERE IT RAINS ALMOST EVERY DAY, SO WIPERS ARE A MUST. I WAS EXTREMELY LUCKY IT WAS THE PASSENGER WIPER AND NOT THE DRIVER'S SIDE WIPER THAT FAILED. I COULD HAVE CRASHED AND GOTTEN SERIOUSLY INJURED OR KILLED. EVEN AFTER I PAY CHEVY FOR THE REPAIR, IS MY DRIVER'S SIDE WIPER STILL AT RISK FOR FAILING? ARE THEY JUST GOING TO REPLACE THE FAULTY PART WITH ANOTHER ONE OF THEIR FAULTY WIPER MOTORS & THEN THE CYCLE REPEATS & I'M BACK EVERY FOUR YEARS FOR THE SAME ISSUE? THIS IS ABSOLUTELY RIDICULOUS.