NHTSA Complaint #11558918 — 2013 CHEVROLET EQUINOX VISIBILITY/WIPER

Complaint Details

ODI Number	11558918
Vehicle	2013 CHEVROLET EQUINOX
Component	VISIBILITY/WIPER
Date of Incident	November 30, 2023
Date Filed	December 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ONE OF THE WIPER ARMS HAS FAILED ENTIRELY. THE DEALERSHIP WE PURCHASED IT FROM (USED) ADVISED IT WAS REPAIRED, BUT IT HAS FAILED NONETHELESS. OUR 18 YEAR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE. BASED ON OTHER INTERACTIONS WITH THE DEALERSHIP, WE BELIEVE THEY MAY HAVE "FAKED" THE ACTUAL REPAIR...OR THEY REPLACED THE POSSIBLY DEFECTIVE PART WITH AN ACTUAL DEFECTIVE PART. WE WANT IT INSPECTED, AND IF OLD OR DEFECTIVE, HAVE IT REPLACED AS IT SHOULD HAVE BEEN.

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