NHTSA Complaint #11024984 — 2006 DODGE DURANGO

TRANSFER CASE CAN BE HEARD ENGAGING EVEN WHEN VEHICLE IS LOCKED AND UNOCCUPIED. ENGAGING IS SOMETIMES TRIGGERED BY THE REMOTE WHEN LOCKING/UNLOCKING DOORS. 4 LO LIGHT STARTED TO FLASH THEN MY BACK WHEELS LOCKED UP WHEN I WAS DRIVING 70 MPH ON THE BYPASS WITH CHILDREN IN THE TRUCK. IT IS A MIRACLE WE DIDN'T ROLL OVER, BUT ANOTHER TRUCK WAS FORCED OFF OF THE ROAD WHILE I USED TWO LANES TO TRY TO CONTROL THE DURANGO. I TOOK THE TRUCK TO THE DEALER AND NO ONE COULD FIND ANYTHING WRONG WITH IT (NO ACTIVE CODE)... IT DROVE FINE FOR A FEW DAYS THEN THE SRVC 4X4 LIGHT CAME ON AND THE TRUCK SWITCHED INTO NEUTRAL WHILE TRYING TO CROSS A STREET... I COULDN'T MOVE IN THE MIDDLE OF A BUSY INTERSECTION. TOWED THE TRUCK TO THE SHOP. SHOP STATED THEY DIDN'T KNOW WHAT TO FIX. STILL NO ACTIVE CODE, TRUCK SEEMS FINE. I DROVE IT A FEW MORE DAYS AND NOW IT HAS SLIPPED INTO A LOWER GEAR. CANNOT TRAVEL OVER 35 MPH.. PARKING, REVERSE AND TIGHT TURNS ARE VERY DIFFICULT. MY TAKE OFF SPEED IS NEARLY NONEXISTENT. TRUCK SHIFTED BACK INTO NEUTRAL ON ITS OWN AS I WAS MAKING A RIGHT HAND TURN. I SHUT OFF AND RESTARTED THE TRUCK THREE TIMES. ALL THREE TIMES IT SOUNDED LIKE A STUN GUN SPARKING BEHIND MY DASH AND IT LIT UP WITH A WHITE LIGHT FROM INSIDE. THE INSTRUMENT PANEL CLUSTER HAS FAILED. RECALL G07: INSTRUMENT PANEL CLUSTER: KNOWN TO OVERHEAT AND CATCH FIRE. THE RECALL WAS PERFORMED ON MY TRUCK IN 2007, THERE WAS NO WARRANTY ON THE REPLACEMENT PART. DEALERSHIP WILL NOT HELP. I AM SO SORRY I BOUGHT THIS TRUCK. PLEASE... WHY IS CHRYSLER ONLY RESPONSIBLE FOR FIXING A RECALL ONE TIME/VEHICLE? THEY KNOW IT WILL FAIL AGAIN. IT DID, HAS AND WILL CONTINUE TO FAIL. NUMEROUS OWNERS HAVE THE SAME PROBLEM... REPLACING TRANSFER CASES, CPU MODULES AND THEIR PROBLEMS DO NOT GO AWAY BECAUSE THEIR PROBLEM IS A DIFFICULT TO DIAGNOSE RECALLED INSTRUMENT PANEL CLUSTER THAT WILL NEVER CODE AND TELL ON ITSELF.