NHTSA Complaint #11402638 — 2006 DODGE DURANGO

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START. THE CONTACT EVENTUALLY GOT THE VEHICLE TO START HOWEVER, SEVERAL WARNING LIGHTS STARTED TO FLASH AND AN UNKNOWN RED WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO FIVE STAR CHRYSLER DODGE JEEP RAM OF MACON (3068 RIVERSIDE DR, MACON, GA 31210) IN 2010 WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO COUNTRYSIDE CHRYSLER DODGE JEEP RAM (846 E 3RD ST, JACKSON, GA 30233) WHERE IT WAS DIAGNOSED WITH THE INSTRUMENT CLUSTER NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,504.