NHTSA Complaint #11398462 — 2006 DODGE DURANGO

2006 DODGE GRAND CARAVAN SXT, SAFETY PROBLEMS WITH LIFT GATE WHEN OPENING WITH KEY FAUB; LIFT GATE OPENS AND IMMEDIATELY GOES DOWN (WHEN STATIONARY). IF NEEDING TO GET GROCERIES, OR ANYTHING FROM THE REAR OF VAN, NEED TO HAVE ONE PERSON HOLDING THE LIFT GATE, SO THE OTHER PERSON CAN REMOVE ITEMS FROM VAN, TO AVOID THE LIFTGATE CRASHING DOWN ON YOU (CAUSING INJURY AND INABILITY FOR VEHICLE TO FUNCTION SAFELY). ALSO, PROBLEM WITH LEFT SLIDING DOOR LOCK; DOES NOT LOCK AND UNLOCK WITH KEY FAUB; HAVE TO MANUALLY LOCK AND UNLOCK, EVEN THOUGH THE REST OF THE DOORS LOCK/UNLOCK, WITH THE KEY FAUB. COUPLE OF YEARS AGO, PUT GROCERIES IN THE LEFT SIDE OF SLIDING DOOR AND THIS DOOR WOULD NOT CLOSE, ELECTRONICALLY, OR MANUALLY. HAD TO DRIVE HOME IN THE RAIN WITH THE LEFT SIDE SLIDING DOOR, WIDE OPEN. BELIEVE THE HATCH LIFT SUPPORT PART FOR RIGHT AND LEFT NEED REPLACING, HOWEVER, THE LEFT SLIDING LOCK/UNLOCK FEATURE MAY. OR MAY NOT BE ASSOCIATED WITH THE ELECTRICAL PROBLEMS. IT LEAVES A CONSUMER TO GET A QUESTIONABLE DIAGNOSIS FROM DEALERS, OR MECHANICS, WHO SEE THIS AS AN OPPORTUNITY TO NFLATE THE PROBLEM WITH INACCURATE DIAGNOSIS AND OVERINFLATED CHARGES, TO TAKE ADVANTAGE OF A CONSUMER.